Terms and Conditions

Application of conditions

By accessing the Public Trust website at either www.publictrust.co.nz or www.publictrustonline.co.nz ("the Website"), you agree that these terms and conditions apply to your use of the Website including our online services at www.publictrustonline.co.nz (“the Online Services”), where applicable.

1. Changes to Terms and Conditions

We may add to, remove or change these terms and conditions from time to time. We will give you notice on the Website of any changes and the date from when they become effective. Your continued use of the Website will indicate your acceptance of the changes. If you do not wish to accept them, you must not access the Website.

2. Copyright and other Intellectual Property

The materials contained on our Website are protected under copyright and other laws of New Zealand, and under international conventions and similar laws abroad. Unless otherwise stated, copyright and other intellectual property rights in all material published on the Website belongs to Public Trust.

The name and logo of Public Trust and certain other logos used on the Website are registered trademarks. You are not permitted to use or reproduce or allow anyone else to use or reproduce these trademarks for any reason without our express written permission.

For any material on this Website that is identified as being subject to copyright of a third party, authorisation to use or reproduce such material must be obtained from that copyright holder.

3. Website Information

Apart from the content provided in relation to the Public Trust Online Services, the information contained on our Website is for general information and use only. We make every effort to ensure that the content of the Website is up to date and error-free, but we do not give any guarantee or other assurance as to the accuracy, completeness, timeliness or fitness for any particular purpose of the content. Content on this Website is not intended to be a substitute for commercial judgement or professional advice. You should not act in reliance upon any content of the Website without first obtaining professional advice relevant to your circumstances.

4. Responsibility for Loss

To the full extent legally allowable, we disclaim all responsibility for damages or losses (including financial loss, loss of revenue, loss of profits or savings, indirect or consequential losses) arising in contract, tort (including negligence) or otherwise from your use of, or inability to use, our Website, including our Online Services. This disclaimer also applies to any material appearing on our Website, or from any action or decision taken as a result of using our Website, including our Online Services.

5. Links

The Website contains links to other websites. We do not accept any responsibility or liability in relation to any content on websites that are not under our direct control.

6. Viruses

Although we intend to take reasonable steps to prevent the introduction of viruses or other destructive materials to our Website or Online Services, we do not guarantee that the service or materials that may be available from our Website do not contain such destructive features. We will not be liable for any damages or harm attributable to such features. If you rely on any materials available through this Website, you do so solely at your own risk.

7. Changes to Website

We may change the Website from time to time. We reserve the right to change, modify, suspend or discontinue any or all parts of our Website or our Online Services at any time. We also reserve the right at any time to charge fees for access to any materials appearing on the website or as part of our Online Services by advising you on the Website.

8. Site Access

Access to our Website, including the Online Services, may be interrupted, restricted or delayed from time to time. However, we will not be liable for damages or refunds in these circumstances.

9. Complaints

If we have let you down in any way, please get in touch using our Feedback process.

10. Communications

Any communication from us to you will be sent to your email address via an unsecured Internet connection. Consequently, the confidentiality of emails cannot be guaranteed. We may also communicate with you using online chat functionality provider by a third party provider called ‘Intercom’. More information about Intercom and how they handle personal information is provided at: https://www.intercom.com/legal/terms-and-policies

11. Applicable Law

These conditions and any agreements with Public Trust arising from our Website are deemed to have been made in New Zealand and are governed by New Zealand law. Any dispute relating to our terms and conditions or any relevant agreement shall be referred to the New Zealand courts and the New Zealand courts shall have jurisdiction to hear and determine any such dispute.

12. Consumer Guarantees

The disclaimers and limitations of liability set out in these terms and conditions do not affect your rights under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under statute.

13. Other Conditions

Further conditions apply to your use of the Online Services as set out in our Terms of engagement. Your acceptance of this Website Terms and Conditions and our Terms of engagement constitutes an agreement made between you and Public Trust for the use of the Online Services.

14. Inaccurate information

All information provided to us must be complete and accurate. If your information changes, you will be responsible for providing us with the updated information. We cannot be held liable for any loss, damage or consequence as a result of inaccurate or incomplete information we receive from you.

15. Privacy & Security

The information you provide about yourself through the Website and the Online Services will be held in accordance with our Privacy policy. Our Security policy also applies to your use of this Website.

16. New Zealand context

The information available on this Website and all services on the Online Services have been developed and are intended for the use of New Zealand residents.