This documentation is designed to help Providers with using the Fee Protect website.
Fee Protect Website User Guide (PDF)
A guide to assist Fee Protect website users on the most common and frequently used processes and procedures.
Fee Protect Website FAQs (PDF)
A quick sheet with answers to help answer Providers frequently asked questions.
Student Refund Guides
Decision sheets to help process student refunds
Fee Protect Help Desk | |
|---|---|
By phone | 0800 494 733 |
By email | |
Sending student acknowledgement forms, refund forms and milestone forms | |
By email – general enquiries & refund forms | |
By email – acknowledgement forms | |